A Bread Pay™ Installment Loan helps you make online or in-store purchases with participating retailers with repayment options that fit your budget.
Terms range from 3 to 48 months and rates from 0.00% to 29.99% APR, depending on your credit qualifications.
Bread Pay Installment Loans are not subject to late fees, origination fees, or prepayment penalties.
You can apply for a Bread Pay™ Installment Loan online or in store with any of our participating retail partners. When you select Bread Pay™ as your payment method during checkout, you’ll have the chance to review your loan details. If you’re eligible, you’ll be presented with installment plan options available to you. Simply select a payment plan, accept the terms, and then complete your purchase to check out with Bread Pay.
Checking your eligibility and applying for a Bread Pay™ Installment Loan won’t affect your credit score as only a soft inquiry is completed. Comenity Capital Bank, the lender for Bread Pay™ products, may also report repayment information about your loan to credit reporting agencies, which could impact your credit score.
If you’re a legal U.S. resident who meets your state’s age of majority (the age that your state of residence defines as required to legally enter into a contract), you’re eligible to apply — provided your creditworthiness and identity can be verified. You must also have a valid mobile number and email address.
Bread Pay™ products are available to U.S. citizens who are residing in the United States. They are offered through participating retailers located within the U.S., as well as within some U.S. territories and Caribbean countries.
If we were unable to approve you for a Bread Pay™ Installment Loan, you’ll receive a notice within 24 hours at the email address on file that outlines the reason for the denial.
Yes. Safeguarding your information is of the highest importance to us. We’re committed to keeping your personal information secure through data encryption.
We recommend using the camera on your mobile device to take a photo of your U.S. driver’s license or state ID. Please note, passports, passport cards, non-U.S. IDs and expired IDs are not accepted.
If you intend to upload the image through your mobile device, you can take the photo of your license or ID card using that device's camera. If you’re using a desktop computer, we recommend you take the photo using a mobile device, and then upload the image to your computer.
Here are some additional tips:
- Place your ID on a dark, non-reflective surface.
- Be sure the ID barcode is clearly visible in the photo, without blurriness or glare spots.
- Both the front and back of ID will need to be uploaded.
- Your photo needs to be uploaded in PNG or JPG file format that’s 10MB or less.
Once your photo has been uploaded and your identity is verified, you can return to checkout and place your order with Bread Pay™.
The annual percentage rate or APR is the cost of credit as a yearly rate. You may have been offered an APR that ranges from 0% to 29.99%, depending on your creditworthiness. During the application process for a Bread Pay™ Installment Loan, your APR is shown in the Truth In Lending Disclosure attachment. Once your loan is initiated, you can also review your loan’s APR in the Bread Financial™ Member Portal.
Our bank affiliate, Comenity Capital Bank, determines your APR based on a variety of factors. These include your credit history and credit score, the amount financed, and length of your loan term.
Once you accept the terms of your Bread Pay™ Installment Loan, you won’t be able to change them. That said, we do accept early payments without penalties or fees.
At this time, your Bread Pay™ Installment Loans can’t be consolidated as each loan has a specific checkout amount and corresponding loan agreement.
Whether you can put money down will depend on the policies in place where you are shopping. If your order total exceeds your approved loan amount and the retailer accepts down payments, you’ll be able to select your loan repayment plan and then enter your card information to pay the remaining cart total. If the retailer does not accept down payments, you’ll be prompted to lower the amount in your cart to continue using Bread Pay™.
You can make payments on your Bread Pay™ Installment Loan by ACH electronic transfer from your bank account or by using a personal debit card. We can’t accept credit cards, business debit cards, bill pay service, or mail-in checks. Additionally, we can't accept Flexible Spending Account (FSA) or Health Savings Account (HSA) payment cards because we’re not designated as a health services retailer. Please note, payments must be received by 5:00 pm Eastern Time (ET) on your due date.
Your first payment will be due approximately 30 days from the date the retailer settles your order. We'll send you an email once your loan starts that includes your monthly payment date and monthly payment amount. You can view your payment schedule online in the Bread Financial™ Member Portal.
Payments must be received by 5:00 p.m. Eastern Time (ET) on your due date.
You can make a payment online in the Bread Financial™ Member Portal. Navigate to your homepage and select Make a Payment. You can also make a payment by contacting our Member Support team.
Payments must be received by 5:00 p.m. Eastern Time (ET) on your due date.
You can update your payment method in the Bread Financial™ Member Portal. Navigate to your account page, select the Payment Information tab, select Connect new account, then enter your new payment method. You can also contact our Member Support team to update your payment information.
Unfortunately, we’re unable to change your payment due date.
If your payment is not submitted on time, your account will be past due. Please note, payments must be received by 5:00 pm Eastern Time (ET) on your due date. Paying late may impact your eligibility for Bread Pay™ Installment Loans in the future. Our team may be able to give you a payment extension. To check your eligibility, please contact a Payment Specialist at 1-888-805-6653.
Yes, you can pay early online in the Bread Financial™ Member Portal. Navigate to your homepage and select Make a Payment. There are never penalties or fees for paying early. Any prepayments will go directly towards your next installment payment. Once the next installment payment is covered, any excess amount is applied to your principal balance. You can also make a payment early by contacting our Member Support team.
Payments must be received by 5:00 p.m. Eastern Time (ET) on your due date.
You can enroll in AutoPay in the Bread Financial™ Member Portal. Navigate to your homepage and select Enroll in AutoPay. You can also contact our Member Support team to enroll in AutoPay over the phone.
The retailer that you placed your order with can help you check on the status of your order. We recommend that you reach out to them directly.
We are sorry to hear that your order arrived damaged. Since Bread Financial™ is a third-party in your purchase, we recommend that you reach out to the retailer directly about merchandise issues. Please note that payments are still due on your loan until your balance is paid off or refunded in full by the retailer. Any refunds from the retailer will be credited to your account, which will reduce your balance.
If the retailer doesn’t respond to your communication, or acts outside of their listed policy, please contact our Member Support team.
Please contact the retailer directly regarding merchandise issues, order delivery, cancellation and return requests, or any other questions about the status of your order. If the retailer doesn’t respond to your query, or acts outside of their listed return or cancellation policy, contact our Member Support team.
Depending on the retailer you purchased from, our team may be able to open a formal order dispute on your behalf with the retailer. If we’re able to do so, we'll need the following:
- Evidence of your correspondence with the retailer showing how you attempted to resolve the issue
- The amount being disputed
- A description of the items disputed and nature of the dispute
- Picture evidence if the order dispute is due to incorrect or damaged products
If we open an order dispute with the retailer, it may take up to 90 days to reach a resolution. If you checked out in-store with a Bread Pay™ virtual card, it may take up to 120 days to reach a resolution.
All order disputes must be initiated within 30 days of your loan origination date.
Please note that payments are still due on your loan until your balance is paid off or refunded in full by the retailer. Any refunds from the retailer should be credited to your account, which will reduce your balance
If an order cancellation or refund is issued for more than your current account balance, you’ll receive a credit to the default payment method on file.
It may take 7 to 10 business days after the order cancellation or refund is processed for the credit to appear in your bank account.
If a partial refund is issued for more than your current account balance, you’ll receive a credit to the default payment method on file within 7 to 10 business days.
If a partial refund is less than your current account balance, you’ll receive a credit towards your balance within 7 to 10 business days. Your scheduled monthly installment amount won’t change with the exception of the last one. The number of remaining payments due may also decrease.
To cancel or return your order, please contact the retailer directly. All order cancellations and returns are subject to the retailer's policies. If the retailer issues a refund, your account status and balance will be adjusted accordingly.
You may still have an outstanding balance after a refund has been processed. If so, this balance may consist of accrued interest, restocking fees, or return shipping fees. Please check the retailer’s cancellation/refund policy to determine if these fees apply to your order.
Any refunds issued for more than your current account balance will result in a credit being issued to the default payment method on file. The credit may take 7 to 10 business days from the date the order cancellation is processed to appear on your bank account.
If your requested order cancellation or return is not reflected on your Bread Pay™ account, please contact the retailer directly to check on the status of your request.
Please refer to the most recent email we sent containing your loan information. Upon locating the email, follow the link to the Bread Financial™ Member Portal. This will direct you to the correct login page.
If you cannot find the email with your loan information, please contact our Member Support team.
Loan documents can be found in the Member Portal under your Loans Payment Plan Details tab. You will find your Personal Loan Agreement and Truth in Lending Disclosure there.
If your loan was recently moved to this Member Portal, please contact our Member Support team.
